Welcome to Tifto. Tifto is a technology-enabled platform operated by All in One Services that connects customers with independent tiffin service providers, home kitchens, meal subscription vendors, and food delivery partners. We value your trust and are committed to protecting your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
By accessing or using the Tifto website, mobile application, WhatsApp services, customer support channels, or any related services, you consent to the collection, use, processing, storage, and disclosure of your personal data as described in this Privacy Policy.
We may collect information directly from users, automatically through technology, or from third-party service providers.
The information collected may include:
We do not intentionally collect sensitive personal information unless required for lawful purposes and explicitly consented to by the user.
The information collected may be used for:
Tifto processes personal information only for legitimate business purposes and lawful activities.
Location information may be collected to:
Users may disable location permissions; however, some services may become unavailable or less accurate.
Payments may be processed through authorized third-party payment gateways. Tifto generally does not store complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment authentication information. Payment information is managed by payment service providers in accordance with applicable security standards.
Tifto may share information with:
Tifto does not sell user personal data to third parties.
We retain information for as long as reasonably necessary for:
Even after account closure, certain information may be retained where legally required.
Subject to applicable law, users may have the right to:
Requests may be submitted through our support channels.
Tifto may use cookies, analytics tools, SDKs, and similar technologies to:
Users may manage cookie settings through browser preferences.
Tifto adopts commercially reasonable security measures designed to protect information against:
Security measures may include:
While we strive to protect user data, no electronic transmission or storage system can be guaranteed to be 100% secure.
The platform may contain links to third-party websites, payment services, social media platforms, or vendor pages. Tifto is not responsible for the privacy practices of such third parties. Users are encouraged to review their respective privacy policies.
The platform is not directed toward children under the age of 18 years. If we become aware that personal information has been collected from a child without appropriate authorization, reasonable steps may be taken to delete such information.
Users may receive:
Users may opt out of promotional communications at any time, subject to operational communications necessary for service delivery.
Where permitted by law, information may be processed using cloud services, hosting providers, or technology partners located in different jurisdictions. Appropriate safeguards shall be implemented where required.
Tifto reserves the right to amend, modify, or update this Privacy Policy at any time. Changes become effective upon publication on the Platform. Continued use of the Platform after changes are published shall constitute acceptance of the revised Privacy Policy.
For privacy-related concerns, requests, or complaints, users may contact:
The grievance team shall make reasonable efforts to address concerns within applicable timelines under Indian law.